Compensation
Plan Behaviors
A compensation
plan is one of the most important ingredients to creating
a successful direct selling, party plan or MLM company.
Some of
the others are pleasing products, a logical set of business-building
steps that can be taught easily to new recruits, internal
systems to manage the growth, healthy margins, and adequate
cash to keep the business running smoothly.
This article
focuses on behavior considerations for your compensation plan.
The primary
purpose of a compensation plan is to motivate specific behaviors,
those that you determine are required to help bond your consultants
to the products, the business opportunity, and your Company.
So, before you decide whether what kind of compensation plan
you’d like to build, think first about the behaviors
you wish your consultants to exhibit for you.
The construction
of a compensation plan should begin with a determination of
the minimum level of personal sales for a consultant to be
considered “active” and eligible for the primary
rewards of the plan. To properly set this amount, you will
need to examine both the price points of your products and
the consumption habits of the final consumers.
The
types of measurements typically used for building teams are
the number of personally sponsored “active” recruits,
the number of these recruits with specific titles, and group
or team volumes expected from the group based on its number
of members.
Once you
have determined the minimum amount of personal sales to stay
“active”, you can extrapolate these numbers in
determining group or team volumes expected when sponsoring
new recruits.
Next,
you should examine the margins of your products and services.
Ideally, your cost of goods sold (delivered to your facility)
should be no more than 1/5 of the retail price to the end
consumer. For some products like gourmet food, margins of
4 times COGS may be the best that you can do.
I am often
asked if a keystone markup (2 times COGS) will be good enough.
The answer is “no” and the reason for the “no”
is simple. Most companies pay between 40 and 50% of the retail
price in commissions to the selling consultant and her upline.
On an item that might sell for $40, this would mean that between
$16 and $20 of the $40 would be paid out in commissions, leaving
$20 to $24 in gross profit. If your cost was $20, there would
be little or no profit for you, and this is before you consider
your expenses to run the business.
Let’s
assume that you decide to pay out 50% of sales in commissions.
You will need to decide how to divide up the pot. If you offered
your consultants a 40% personal sales commission, then 10%
would be left to pay the upline the bonuses they expect and
deserve for building downline sales organizations.
While
there are different types of compensation plans (unilevel,
generation breakaway, binary and matrix), at its core, all
compensation plan design is a balancing act.
First,
determine the requirements for activity and promotion to each
title in the plan. Then, match the rewards as best you can
so that the value of the rewards are in line with the efforts
to meet the requirements.
As
you decide upon the rules of the road, consider the behaviors
you expect of your consultants at every turn. The behaviors
to be rewarded include personal sales, recruitment of active
frontline consultants, development of a team, and development
of leaders.
Every
dollar you pay in commissions should be in exchange for a
specific behavior.
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