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Ask Victoria: How Do Direct Selling Company Owners Communicate Their Vision to Staff and Independent Representatives?

Walt’s nephew, Roy Disney, said, “It’s not hard to make decisions when you know what your values are.”

As the owner of a network marketing or party plan company, you probably want everyone to share the vision you have for your company.  How do you do that?

It’s best to start with defining your values.  One of the important activities in our book, Start Here:  A Guide for Starting Your Own Home Party Plan or Network Marketing Company, is value-building.

Direct selling companies are more than just businesses that sell products and services.  They help build personal relationships, encourage personal growth, and recognize achievements.  Relationships are built on a foundation of shared values.

Your Company’s Values

Company values include principles, ideals, ethics, and morals that drive a company.  Your company’s values should reflect what your company stands for, how you relate to your employees and customers, and how your company is or will be managed.

What are, or will be, your company’s values?

Below are some words that could be used to create a list of company values:

  • Accountable
  • Committed
  • Communicative
  • Customer Service Driven
  • Consistent
  • Dependable
  • Dignified
  • Empathetic
  • Enthusiastic
  • Excited
  • Fair
  • Fun
  • Honest
  • Innovative
  • Loyal
  • Moral
  • Organized
  • Passionate
  • Positive
  • Patient
  • Quality Driven
  • Reliable
  • Reputable
  • Respectful
  • Supportive
  • Virtuous

Framing Your Values

We recommend selecting five values (from the list above, or from your list) to create full sentences that express positive emotions.

Here are some examples:

  • Communication is vital like air.  We don’t hold our breath!
  • Customer service isn’t just a belief – we understand as we’ve been the customer!
  • Positive attitude, enthusiasm and fun are our daily nourishment.

Now, it’s your turn.  Try writing a few sentences with your values.

These sentences can be used to sum up what’s most important to the company.  Use them in your decision-making and share them with others.  Both actions will help others to see your vision for your company.

The values of your company should be your values.  Once you’ve defined them, make sure your employees understand them.   Start with your senior management team.

Share your values with senior management and explain the importance of using them as they make daily decisions in their work.  Use company values in preparing training materials for employees at all levels of the company.

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